Conferences & Exhibitions

Flexible refund protection for your delegates and exhibitors

Give your delegates and exhibitors flexibility without adding cost, complexity, or operational pressure to your team.

Make refund flexibility your advantage

Tight budgets and pressure to boost attendance - we help you offer flexible refunds without extra cost or complexity.

Delegate and exhibitor confidence

Flexible refunds reduce booking friction and help delegates and exhibitors commit sooner, boosting registrations without compromising their cash flow.

Protect revenue

Secure more upfront payments with refund protection that encourages early booking and keeps revenue intact if plans change.

Simplify refunds

Reduce time spent chasing requests and managing refund applications. Our platform automates the process end to end.

How it works

From integration to launch, we work around your timelines and systems. 3 steps to simpler refund protection.

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Connect: Seamless API setup

Integrate with your booking platform via API for real-time refund application tracking and delegate and exhibitor data. Secure, compliant, and event-ready.

Launch: Fully managed, delegate and exhibitor-ready

We handle the entire refund journey on your behalf, with a branded experience that builds trust at checkout and beyond.

Grow: More bookings, less admin

Make it easier for delegates and exhibitors to book, and for your team to manage- all with zero exposure to risk.

Statistics

Programmes available in 101 languages

Process refunds in 54 currencies

Decrease basket
abandonment by 12%

Real time refund data
delivered in 10 seconds

Refunds made easy. Finally block:

Our platform helps conferences and exhibitions offer more flexibility, reduce refund application admin, and improve conversion.

More delegate and exhibitor bookings

Flexible refunds encourage earlier commitment and stronger event attendance.

Fully managed

We handle refund applications end to end, so you don’t have to.

Seamless delegate and exhibitor experience

Integrated into your booking flow, with a quick, stress-free refund application process.

No revenue risk

Backed by insurers, with no exposure to cancellations or refund applications.

Simpler refunds. Happier customers.

The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.

Matt Dawson Club Cover

We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free.

Ian Sadler Axcess Payment Services

We found the Simple Refunds program suited all our needs and provided our Ticketholders with a broad set of refund reasons. The integration process was simple, and they have and continue to provide great support for all key stakeholders.

Ben Calvert Flicket NZ

Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.

Stuart Hartley EventCover

Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.

Jonny Turner Sports 80