Smarter refunds, built around your business
Smarter refunds, built around your business
Smarter refunds, built around your business
Offer customers a better refund journey, while generating new revenue, with zero financial risk to your business
What is Simple Refunds?
Scalable
refund protection
Our fully scalable solution delivers instant, comprehensive refund protection for your customers from the point of sale.
12% reduction in cart abandonment
What is Simple Refunds?
Scalable
refund protection
Our fully scalable solution delivers instant, comprehensive refund protection for your customers from the point of sale.
12% reduction in cart abandonment
How do we work?
Protection to refund in 3 simple steps
Simple to integrate, effortless to manage. Here’s how our solution fits around your business.
Step 1
Step 2
Step 3
Connect: Seamless setup on your terms
We integrate with your platform via API - no heavy lift required. Choose a setup that suits your business and brand, from full white-labelling to dual-branded widgets.
Step 1
Step 2
Step 3
Connect: Seamless setup on your terms
We integrate with your platform via API - no heavy lift required. Choose a setup that suits your business and brand, from full white-labelling to dual-branded widgets.
Step 1
Step 2
Step 3
Connect: Seamless setup on your terms
We integrate with your platform via API - no heavy lift required. Choose a setup that suits your business and brand, from full white-labelling to dual-branded widgets.
Our Features
Built for scale, speed, and simplicity
From automation to compliance, we’ve built everything you need to make refunds fast, fair and friction-free.
Add a new revenue stream
Offer refund protection at checkout and generate incremental revenue with every opt-in and no additional effort.
Fully automated from start to finish
Save time with a completely hands-off refund process, from eligibility checks to payout.
Seamless API integration
Our platform slots effortlessly into your systems to pre-fill forms, validate requests, and report in real-time.
Global payments, made simple
Support 50+ currencies via our secure Mass Payment API. It’s fast, scalable, and fully compliant.
Multi-language, multi-device access
Optimised for all devices and 101+ languages to deliver a smooth, accessible experience for every customer.
Our Verticals
Industries
we support
Built for your world. Whether you run events, take bookings, manage memberships or power the platforms behind them.
66%
66%
One of the highest average opt-in rates achieved.
One of our highest average opt-in rates achieved.
19 minutes
Is one of our highest average refund times processed.
19 minutes
Is one of our highest average refund times processed.
7 days
Is one of our fastest integration and go live dates so far.
7 days
Is one of our fastest integration and go live dates so far.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
FAQ's
FAQ's
From integration to customer experience, we’ve answered the most frequent questions about our platform below.
From integration to customer experience, we’ve answered the most frequent questions about our platform below.
Simpler Refunds. Happy Customers
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
