EVENT TICKETING & HOSPITALITY
Smarter, simpler refunds for hospitality and events
Smarter, simpler refunds for hospitality and events
Help ticket holders book with confidence, while protecting revenue and reducing pressure on your team.
Help ticket holders book with confidence, while protecting revenue and reducing pressure on your team.
Help ticket holders book with confidence, while protecting revenue and reducing pressure on your team.


Smoother Refunds, happier guests.
Cancellations are inevitable, but messy refund processes and lost revenue don’t have to be. We make refunds simple for everyone.
Protect revenue
Reduce the impact of cancellations with flexible refund protection that gives guests confidence to book early.
Simplify refunds
We automate the refunds process from start to finish, saving your team time and reducing stress during peak periods.
Reduce admin
Give guests an easy refund journey that reflects well on your brand - even when plans don’t go to plan.
How Simple Refunds works
Whether you’re running a venue, managing events, or selling tickets, our platform is designed to flex around your business.
Step 1
Step 2
Step 3

Connect: Fast API Integration
Our flexible API securely connects to your booking system, enabling real-time visibility and smooth guest journeys from day one.
Step 1
Step 2
Step 3

Connect: Fast API Integration
Our flexible API securely connects to your booking system, enabling real-time visibility and smooth guest journeys from day one.
Step 1
Step 2
Step 3

Connect: Fast API Integration
Our flexible API securely connects to your booking system, enabling real-time visibility and smooth guest journeys from day one.
Our Statistics

101 languages
Simple Refunds is a multi-language solution.
Simple Refunds is a multi-language solution.
12% reduction
in Cart Abandonment
12% reduction
in Cart Abandonment

GBP

EUR

USD

54 currencies
We refund customers across a range of currencies.
We refund customers across a range of currencies.

< 10 seconds
is the time it takes on average to receive refund data.
is the time it takes on average to receive refund data.

12% reduction in cart abandonment
What is Simple Refunds?
Refunds made easy. Finally.
From reduced cancellations to smoother guest experiences, our platform delivers real value, without increasing your operational burden.

12% reduction in cart abandonment
What is Simple Refunds?
Refunds made easy. Finally.
From reduced cancellations to smoother guest experiences, our platform delivers real value, without increasing your operational burden.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.

Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
Simpler Refunds. Happy Customers
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
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