Software Platforms

Built-in refund protection for SaaS and booking platforms

Increase adoption, reduce churn, and deliver value to end users - all without adding development overhead.

Future proof your platform. With embedded refund assurance.

Deliver a better booking experience with real protection. Boost conversions, build trust, and deliver value with every purchase, giving you a competitive edge.

Support sign-ups

Offer your customers a compelling add-on that elevates their user experience. You provide added confidence for your customers, while unlocking a new revenue stream for you.

Integrate with ease

API-first and low-lift, our platform fits into your product roadmap without slowing you down.

Seamless refunds

With real-time tracking and branded refund workflows, our platform automates and manages the journey behind the scenes.

How it works

Our flexible integration and full service delivery gives you the freedom to focus on your core product, and leaves your clients without the refund worry.

3 steps to simpler refund protection.

Book A Demo Prefer to message us?

Connect: API-first and developer friendly

Easily connect to your product using secure APIs enabling real-time refund eligibility and automation from day one.

Branded, configurable and fast to launch

Customise refund rules, policies, and flows to suit your business. Our team manages everything in-platform and behind the scenes.

Grow - Drive adoption and retention

Build trust, reduce churn, and offer a higher-value product, all without creating overhead or delaying your roadmap.

Statistics

Programmes available in 101 languages

Process refunds in 54 currencies

Decrease basket
abandonment by 12%

Real time refund data
delivered in 10 seconds

Refunds made easy. Finally.

We enable SaaS and booking platforms to scale faster, stand out from competitors and deliver customer-first refund experiences.

Designed for scale

See a greater return with every booking platform you onboard with us.

Fully managed

We handle refund applications end to end, so you don’t have to.

Seamless integration

API-first, secure and designed to work with your existing tech stack.

Customisable policies

Offer full, partial or conditional refunds - all aligned to your product and markets.

Simpler refunds. Happier customers.

The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.

Matt Dawson Club Cover

We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free.

Ian Sadler Axcess Payment Services

We found the Simple Refunds program suited all our needs and provided our Ticketholders with a broad set of refund reasons. The integration process was simple, and they have and continue to provide great support for all key stakeholders.

Ben Calvert Flicket NZ

Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.

Stuart Hartley EventCover

Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.

Jonny Turner Sports 80