HOTELS & ACCOMMODATION
The easy way to offer guest refund protection
The easy way to offer guest refund protection
Boost direct bookings and guest confidence with a secure, fully managed platform trusted by leading hotels and accommodation providers.
Boost direct bookings and guest confidence with a secure, fully managed platform trusted by leading hotels and accommodation providers.
More bookings, fewer cancellations
From rigid refund programmes to rising guest expectations, we help accommodation providers offer more flexibility, without sacrificing revenue, time or control.
Reduce cancellations
Give guests the flexibility they expect and reduce last-minute cancellations that cost you revenue and operational time.
Cut guest services admin
No more manual refund workflows. Our platform handles the process from start to finish - so your team doesn’t have to.
Boost booking confidence
Flexible refund protection encourages early booking conversion rates - increasing direct bookings and higher guest satisfaction.
How Simple Refunds works
Fast to set up, easy to manage, and built to work with your booking flow. 3 steps to simpler refund protection.
Step 1
Step 2
Step 3
Connect: Flexible setup, minimal lift
Integrate easily with your existing booking system via API. It’s secure, scalable, and ready to support real-time refund journeys.
Step 1
Step 2
Step 3
Connect: Flexible setup, minimal lift
Integrate easily with your existing booking system via API. It’s secure, scalable, and ready to support real-time refund journeys.
Our Statistics
101 languages
Simple Refunds is a multi-language solution.
Simple Refunds is a multi-language solution.
12% reduction
in Cart Abandonment
12% reduction
in Cart Abandonment
GBP
EUR
USD
54 currencies
We refund customers across a range of currencies.
We refund customers across a range of currencies.
< 10 seconds
is the time it takes on average to receive refund data.
is the time it takes on average to receive refund data.
12% reduction in cart abandonment
What is Simple Refunds?
Refunds made easy. Finally.
From smoother bookings to fewer cancellations, here’s how we help you protect revenue and improve the guest experience.
12% reduction in cart abandonment
What is Simple Refunds?
Refunds made easy. Finally.
From smoother bookings to fewer cancellations, here’s how we help you protect revenue and improve the guest experience.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
Let’s make refunds effortless
Talk to our team and see how we can simplify, automate and elevate your refund process.
Simpler Refunds. Happy Customers
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
Working with Club Cover Sport and Simple Refunds has been a great experience. We have enjoyed the collaborative approach to integration and were pleasantly surprised at the ease of lift, from a tech standpoint. In addition, the support, expertise, and general advice available has proved invaluable, and key to the successful rollout of the product.
The solutions provided by Simple Refunds are simple for clients to integrate into their systems as well as powerful and providing a fantastic customer experience. In addition to this, the team are experienced, knowledgeable, extremely professional, friendly and a pleasure to work with.
We have the pleasure of working with Simple Refunds, their team are professional, knowledgeable, and dedicated to delivering exceptional results. Navigating the refunds process can be overwhelming for many consumers, but the Simple Refunds online portal makes everything simple and stress-free
Simple Refunds has been a fantastic partner to work with in the event ticketing sector. Their software is simple, reliable, and integrates smoothly with our existing systems, allowing us to operate efficiently and focus on what matters most—our clients. From day one, their team has been professional, responsive, and easy to collaborate with.
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Get practical insights and fresh thinking on guest refund protection.
Get practical insights and fresh thinking on guest refund protection.
