• Hotels and Accomodation

The New Refund Economy: FlexibleBooking Policies Reshape Hotel Revenue in 2026

Refund Policies Move from FinePrint to Strategy

In 2026, hotel cancellation and...

• 15 February 2026

• Hospitality and Events
• Hotels and Accomodation

The Future of Hospitality: Growth,Innovation, and Guest-First Experiences in 2026

The hotel industry has been through one of the most transformative decades in its...

• 8 February 2026

From Hotel Chambermaid to Simple Refunds Founder, Sheila Simison

I never imagined that working as a chambermaid at the Holiday Inn in Birmingham in...

• 2 February 2026

EU Parliament Backs Passenger Rights on Delays! But Missed Trips Still Go Unprotected

The European Parliament’s latest reforms to air passenger rights have pushed flight...

• 25 January 2026

37% Revenue Dip: How Economic Pressures Are Hitting Conference Attendance.

For conference and event organisers, 2025 is shaping up to be a more cautious year.

• 19 January 2026

• Travel and Tours

Why Flexi Travel Memberships Have Never Quite Worked….. And What Comes Next

• 10 January 2026

• Travel and Tours

Ancillary Revenue in Low-Margin Industries: What Event Ticketing Can Teach Us About

What Event Ticketing Can Teach Us About Sustainable Growth

In low-margin...

• 4 January 2026

Customer Service: Why Speed, Certainty, and Design Matter More Than Headcount

Customer service has never been more visible, or more misunderstood.

In the race to...

• 29 December 2025