Why Flexi Travel Memberships Have Never Quite Worked….. And What Comes Next
A Smarter Alternative to Flexi Travel Memberships. Why checkout-based refund... |
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10 January 2026
Ancillary Revenue in Low-Margin Industries: What Event Ticketing Can Teach Us About
What Event Ticketing Can Teach Us About Sustainable Growth
In low-margin...
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4 January 2026
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Customer Service: Why Speed, Certainty, and Design Matter More Than Headcount
Customer service has never been more visible, or more misunderstood.
In the race to...
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29 December 2025
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Seasonal Rentals: Lessons from Ski Hire, Travel Disruption, and Consumer Risk Models
Lessons from ski hire, travel disruption and consumer risk models
Seasonal rental...
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22 December 2025
A Founder’s Journey: How Simple Refunds Came to Life
My name is Shaun Coyne, Chairman and founder of EOS Software Solutions Limited/EOS...
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15 December 2025
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From Strategy to Launch: How We Built the New Simple Refunds Brand
At Simple Refunds, our mission has always been clear: to make booking refund...
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9 December 2025
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How Event Protection Reduces Refund Pressure, Bad Reviews, and Reputation Risk for Event Organisers
The Simple Refunds business was founded with one clear objective: to handle and...
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1 December 2025
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Beep-Beep-Mm-Beep-Beep, Yeah! The Hazards of Travelling Over Thanksgiving
If Chris Rea had written Driving Home for Christmas with Thanksgiving in mind,...
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24 November 2025
